See how some of the benefits  relate to your ROI !

The benefits are numerous and your ROI can be classified as Hard and Soft.

Hard ROI is achieved due to improved productivity and reduced cost, which are direct results of NOT re-inventing the wheel, by better leveraging the experience within an organization.

On the other hand, Soft ROI is achieved largely through increased user satisfaction and performance. Increased performance is obtained by providing an efficient way to share information, knowledge and experience, that enables users to stop re-inventing the wheel. This can not only reduce headcount, but also improve employee, customer and trading partner productivity, and thus satisfaction.

Also, exclouds can now be integrated with other technologies such as your enterprise mail, Business Analytics, Enterprise Content Management, Business Process Management and Portals. This enables exclouds to not only provide the incremental cost savings, but also to have a major positive impact on business revenues, costs and profits.

For instance, a company with a business analytics/order monitoring system determines that product returns and order delays are excessive. This will certainly lead to customer dissatisfaction and loss of future orders. If the excloud is in place integrated with the corporate portals and mail systems, then a better view of the employee expertise can be assessed in real time which would enable both internal business users to monitor the supply chain to detect and correct bottlenecks and product quality issues. In this scenario, the Hard ROI is obtained by increased revenue, and soft ROI is obtained by improved customer satisfaction.

The true potential of the exclouds that can be realized goes beyond boundaries. Real-time Knowledge and experience sharing can become a part of the day-to-day functions in an organization and can become as precious as email.